MARKETPLACE & PRINT ON DEMAND
- On-demand printing slots and evolution
- Can i cancel a POD order?
- How do I sell and buy cards in the Marketplace.
- How do I use Print on Demand?
- I am getting an error when validating my wallet address.
- I cannot print my regular tokens with Print on Demand.
GENERAL
- What is Altered?
- Is Altered a video game and will there be an online version, a video game or a TTS mod?
- When do you plan to release the game?
- Where do you plan to release the game?
- Where can I buy the game at release?
- Which languages will be available?
CROWDFUNDING CAMPAIGNS
- Quality issues on cards and products
- What is the new program for Altered expansions?
- I missed out on the latest campaign, can I still make a pledge?
- What are the differences between cards from the Kickstarter and those available later in retail or the next crowdfunding campaigns?
- How does a retail booster differ from a Kickstarter booster?
- What are Alternate Art cards and how do they work?
GAME
- Where can I find the rules of the game?
- How many cards are in the core set?
- What are the different types of cards in Altered?
- What game modes are going to be available at release?
- What are the rules to build a Constructed deck in Altered?
- What are the 6 different factions of Altered ?
DIGITAL SERVICES
- My / This unique card is not visible in my collection / the Marketplace!
- How do the QR codes work?
- Won't scanning several QR codes be a slow process?
- I don’t like the look of these QR Codes. Why don’t you use prettier-looking codes like I’ve seen other companies use?
- Why not put them on the back of the cards?
- How secure is your QR code system?
COMPETITIVE
- My Adventure pass points are not counted correctly!
- Can I play in official events if I don’t own the cards in my digital collection? (For example, if I have them in the paper format only)
- Do I have to play with the exact cards matching the cards I have registered to an event (same QR codes etc.)?
- How will deck checks work?
- What rewards will players get for playing in events?
- When will events start?
PRODUCT RANGE
RETAILERS
- How can I order the game?
- How will you help me and my business?
- Is Equinox going to sell cards, boosters, digital boosters, etc.?
- What about the secondhand market? How will it work for me?
- What if I want to sell cards over the counter and not use your marketplace? (to avoid fees, for example)
- Why would someone buy products from me when they can just print everything?